Business technology
encompasses a wide range of hardware, software and services that keep companies running and enhance operations. Technology plays into every aspect of a business, from accounting to customer communications to product design and development. The rapid forward movement in technology development over the last couple of decades has provided more powerful and less expensive options for companies. Business technology can help small business look bigger than they are and keep them ahead in a competitive marketplace.
The most visible sector of small business technology is the
hardware, the desktop computers, laptops, printers, monitors, cell
phones, projectors, servers, digital cameras, keyboards and mice that
keep a business going on a daily basis. Laptops, an increasingly popular
computer hardware option for business users, are more mobile than ever.
Budget-conscious small businesses often purchase consumer hardware
rather than enterprise hardware, but many manufacturers offer products
designed specifically for small business users.
Software covers everything from the operating system that a computer
runs on to image editing programs, accounting software and word
processing applications. Most businesses run on either a Windows or
Macintosh platform. Macs are particularly popular with entrepreneurs who
deal with multimedia and video creation. Most businesses use an office
productivity software suite such as Microsoft Office or openoffice.org
that includes word processing, presentation and database programs that
handle a wide array of common business tasks. Business software also
includes more specialised programs such as CAD design tools for
architects and recording software for audio engineers.
The growth of the Internet has marked a sea change in small business
technology. Businesses use websites to advertise, provide information,
sell products and reach new customers. Software as a Service (SAAS) is
software that is delivered in an ongoing fashion over the web rather
than through Cd's or downloads. Often it is paid for in a monthly or
yearly service plan. This can be a more affordable and flexible option
for small businesses compared to traditional methods of purchasing and
using software.
Business technology is not limited to uses surrounding desktop
and laptop computers. Technology also makes a mark with high-tech
manufacturing robots, advanced microscopes and other specialised
hardware and software. Many tasks that used to be done by hand are now
automated and handled by specialised technology tools. For example, an
independent machine shop may use computer aided manufacturing equipment
that combines specialised software with machines to create parts to
specifications. Innovative small businesses are also working in
high-tech industries like nanotechnology and biotechnology and are on
the cutting edge of creating new technologies.
The smart use of business technology helps small companies stay ahead of
the competition by improving communications, making employees more
efficient and tapping into effective marketing channels. Small business
owners are often pressed for time and wearing many different hats. The
use of business tools like accounting software, email, customer
relationship management applications and smart phones can take some of
the burden off entrepreneurs and help them make the most effective use
of their time. Up-and-coming generations of workers are accustomed to a
world full of technology. Small businesses need to adapt and keep up
with new advancements.
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